Really Great Peru Travel Agency Reviews!

  First Peru trip for us - We were in Cusco just before the strikes were to start. Milagros (our travel agent) worked all night to rearrange our transportation to Machu Picchu so we wouldn't miss on that part of our trip.
Fertur coordinated all the drivers, guides and lodging and saved us a lot of time. The only thing i would caution .none of the hotels (all 5 star) we stayed in had A/C. There were several nights during our November stay where the room temps were over 74 degrees F all night. For people (like me) who need cooler temps to sleep, be prepared.
Other than the hotel room temps, everything was better than expected, especially the food. Stayhing at The Sanctuary at the entrance of Machu Picchu was the highlight of the trip .A MUST STAY if you visit the ruins (add extra days there and skip Lima).

  Family Tour  - From start to finish this agency was amazing. They helped us make a custom tour that would fit our family’s needs. Having a local agent while we were in Peru was an amazing perk. All communications were excellent and can not wait to plan more South America tours with this company. A huge should thank you to Milagros (our agent), she was incredible.

  Reliable hosts/guides in Peru  - What i liked is they reached out before our arrival. Airport transfers went seamlessly. Guides are nice knowledgeable and accommodating. We just had a miscommunication w paracas tour but they resolved as best as they could.

  Exceptional Tour Operator  - Fertur impeccably organized our 24-day journey throughout Peru. Although it was a complex trip including a number of daily tours from various locations (Lima, Trujillo, Chichlayo, Nazca, Arequipa, Chivay, Puno, Cuzco, and Machu Picchu), the tour management was perfect: the Fertur team constantly kept in touch with information about pick-up time, local drivers, guides, tickets, boarding passes, etc. This was the 2nd time I've engaged Fertur in organizing custom tours, and I'd do it again. Highly recommended!

  Best Vacation Ever! - We had a wonderful time! We learned so
much, we’ve seen so many awesome things, we enjoyed every moment of this trip organized by Fertur under the supervision of Milagros Quintana. Even if we wanted, we would not be able to find any reason to complain. Everything was perfect. We are already thinking about our next South American adventure: Chile and the Easter Island. Fertur and Milagros will be in charge.

  Well organized trip for n Peru  - Fertur organized our two-weeks Perú trip very well. All hotels, tours and transportation were set up well. They monitored our trip and provided timely assistance. We’ve enjoyed our trip very much and would recommend Fertur others.

  Glowing review of Fertur Travel - Glowing review of Fertur Travel and our agent Dalia's help during a two-week tour of Cusco, Arequipa and Lima. I know some of our large group's urgent needs came up outside of working hours and she was always responsive. Fertur's guides in AQP, CUZ and LIM were all excellent. I came away 100% completely satisfied, would use Fertur again and would recommend to a friend. Thanks!

  Fantastic Private Lima Tour  - We found Fertur Peru Travel recommended for custom tours and discovered their Lima office was by our hotel in Miraflores. We had been to Lima before, so had a list of new to us sights to visit and we wanted a private guide and driver. Cielo in the office made calls and worked out exactly what we wanted with a pickup from our hotel. It was very reasonable at about $100 each for 5 hours. Our great guide, Susie and driver, Neri took great care of us. All the way to the Plaza San Martin, Suzie shared interesting and new places with us. Once we reached the plaza our great walking tour began. We saw fascinating streets and architecture and visited the Basilica and Convent of San Francisco of Lima. Susie was so knowledgeable and made it all so accessible. We saw so much and Susie was so personable and interesting!! It was an incredible day!!!

  Cultural Peru itinerary 14 days - Fertur Travel and our travel agent Dalia made our trip to Peru smooth and enjoyable. We booked the cultural Peru itinerary which started in Lima and ended in Cusco. The selection of the hotels and guides was good during the whole trip. We really enjoyed our stay in lake Titicaca and Chivay, and the private tour from Arequipa to Puno. The train to Machu Picchu and Aguas Calientes village were highlights in our trip. Also, the buffet meals were delicious.

  Excellent service - We traveled in Peru for 10 days with the help of Fertur. Everything was as planned, and executed well. We were very happy with our experience. Thank you Fertur for your professionalism and see you next time!

  Trip to Peru - I was planning a three week, seven cities trip of a lifetime to Peru. Perla at FERTUR was able to help me with the planning from the beginning. She was able to offer different options for each location. The trip ended up being indeed memorable. Thanks to Perla and FERTUR for all your hard work. Thanks!

  Great trip to Cusco with Fertur Travel!  - We had an amazing time. Fertur travel, and the particular agent that we worked with, were flawless. The agent was very easy to work with and the itinerary they set up for us was perfect. All of the tours they set up and the guides they used were terrific. We had a few hiccoughs (cancelled flights, etc.) and the agent was great about modifying our itinerary to accommodate. Highly recommended!!

  I found Fertur Travel through a random web search – and am so grateful that fate (and the search algorithms!) connected me to my wonderful travel agent Milagros!

Milagros guided me through creating a custom itinerary to Cusco/Machu Picchu, even with the super limited amount of time my group had available. Throughout the whole process, Milagros was wonderfully empathetic and capable in both accommodating our needs, and answering my (many!) questions in a reassuring and understanding way.

The trip was outstanding. I saw so many beautiful sights in such a short amount of time, with all the logistics carefully planned out and executed. Another big shout-out for our local guides Richard and Ceferino, who were super knowledgeable about the area’s history and culture – and shared it in an engaging and energetic way that drew me in and held my interest.

I highly recommend Fertur Travel and would hire them again in a heartbeat if I ever return to Perú. ¡Muchísimas gracias, Milagros and team!

  Nice Agency - They know what they are doing. Can keep you busy in Lima. Offer many attractions and have tour guides for each. The guides spoke English and were very personable.

  Perù Culturale Travel 14D - In 14 days we had the time to visit a lot of think. It was funny likes in Haurachina with dune buggy and Sand boarding. Amazing on the 40 minutes Flight over Nasca lines. Cultural during the city visit with our guides in Lima, in Arequipa, Cusco. No words for the beauty of Ollantaytambo historical site...and much more on Machu Picchu. All guides were very good on their description. Travels (bus, taxi, etc) on time. All very well organized by the agency that we contact by email/phone directly from Italy. Special thanks to Petra that follows us in every details and ready to answer to out questions.
Matteo (44) and Cristiana (49)

  good arrangement of whole itinerary  - location of booked hotels are located in downtown, it is easy for tourist to walk around. good connect of each tour section, kind and patient guider, sight view are so beautiful.

  Unforgetable 3 weeks in Peru - We (group of 3) had the most amazing time during our (still short) 3 week stay in Peru.
Our itinerary was a bit different than normal, we stayed in Puerto Maldonado for the first 4 days, then 6 days in Cusco, where we did the Inka trail and the rainbow mountain, and then on to Puno and Titicaca Lake, Chivay to visit the Colqa Canyon and the condors, and finally Arequipa before returning to Lima on our way home.

This trip would not be possible without the amazing support of the good people at Fertur. From the very first moment, they response time was very very fast, and they were very open to accomodate all of our requests, and also our sometimes sudden change of minds 😀

With our plan set and ready to start our trip, we really have to mention the great support we had during our stay. Information would be communicated ahead of time and whenever we had something unforseen come up (like it always happen in any trip), their response would be very fast, making us feel like we were in very safe hands, and all we had to do was enjoy.

All the organization was 5 stars, from all the tours, transfers and hotels, we never had a single bad surprise, or any expense outside of what we had already paid for.

We definetely recommend Fertur to organize your holiday in Peru, for sure not only you won't be dissapointed, but they will blow away your wildest expectations as they did ours 🙂

  A trustworthy agency  - After considerable research, we booked our Peru holiday of 16 days (excluding flights) with Fertur. Our agent, Milagros, was very friendly and supportive in completing our itinerary and bookings, including some very last-minute changes from us. At all times, the approach from Fertur and Milagros was professional. They handled the logistics and local operational details such as guides, drivers, hotels, internal flights, rail tickets, etc. Advice was also provided on restaurants.

An area where Fertur needs to improve is in communication. During the itinerary confirmation and booking process, there were occasions when I had to chase to get an update - more proactive and regular updates would have been appreciated. Another area where improvement is needed is they should have informed us of alternative internal flight schedules and rail schedules before booking the tickets.

Overall the holiday went smoothly and we had a delightful and memorable holiday in Peru. This would not have been possible without Fertur.

  Peru has been on my bucket list for years and for my mom's even longer. I stumbled on FERTUR PERU Travel and it was the best decision I made to book with them. I did 2 weeks of a perfectly planned trip from transportation, flights, train, bus, hotels, food, tours, and guides. The experience is one I will never forget.

Itinerary included: Week 1-Flew into Lima where we explored the city, Islas Ballestas, Huacachina, Flew over Nasca Lines and back to Lima. Then Week 2- we flew to Cusco where we did: Sacred Valley, Ollantaytambo, Aguascalientes/ Machu Picchu. Then flew to Trujillo where we did city, Huachaca beach and Chan Chan. I wish I had done Puno while being so close in the south and I would have wanted to do Moray and Salinas de mar while i did Sacred Valley.

Transportations: The agency's pick up/transfer transportation was clean, on time and the service of all the guys were amazing. Very informative, helpful and drove safely. The buses to Nasca were first class with seats that can recline almost into a bed. Totally worth it for 4-6 hrs bus ride. LATAM flights from Lima, Cusco and Trujillo were pretty good. Airport was easy and no long waiting in lines. The train to Aguascaliente, we took it from Ollantaytambo and the lines were long, people were pushing, but don't worry; your cabin and seat are assigned. Just make sure you there on time. The return was smoother. Note the area is known to have mudslides so the train may delay, or they will transfer you via bus with the same train ticket.

Accommodations: I cant say enough about the hotels. Every single hotel was cozy, clean, safe, and had so many amenities. (You can choose hotel to suit your budgets.) One nigh in Trujillo had beautiful view to main plaza but was little noisy; however, by 11pm it was quiet. The front desk did offer to change to accommodate but it was ok in the end.

Food: I am a foodie!!! I enjoyed Peruvian food so much, I am nostalgic right now just thinking about it. The ceviche and all its variations were the best! We tried everything from street food (choclo on the cob with cheese, kiwicha, and maca), alpaca, lomo saltado, rocoto relleno, grilled heart, so many variations of aji and potation, and even the famous Cuy. The drinks were just as amazing. Maracuya Pisco sour is officially my drink of choice or a Cusquena Dorada.

The tour guides: Silvia, Cynthia, Marco, Nydia and Gabriel were more than just guides. They went above and beyond to make us experience their culture outside of the eyes of regular tourists. We stopped on street sides to get local foods, they knew the anecdotal jokes and told the history in ways that made me come home and research more. They were patient with my mom who probably walked little slower, and answered her million questions. Thank you guys!

Tipping: I come from tourism industry where tipping is such a norm. I know many of the employees in this sector look forward for the tips to supplement their salaries. I found tipping here very uncommon. Perhaps just my experience. In restaurants the credit card machine didn't always allow to add tip, so i recommend you have soles to leave for staff.

Must know before you go: check the weather, it changes constantly, in Cusco the altitude will affect your body. We took Sorojchi pills every 8 hrs starting half hr before we took off from Lima and honestly we felt fine! If you plan to exchange USD to soles take $50 or $100 you get better exchange rate than $20 and below. Take your bottled water on tours its cheaper.

Overall- if you are thinking about it, don't think any further just BOOK IT! You wont regret it! Perla worked with me the entire time, checked up on me daily and made it feel like i had a friend guiding me there the whole time. Thank you!

  A TOUGH ITENARY CARRIED OUT WITH SUCH GRACEFUL SURGICAL PRECISION  - The best travel agent
Milagros an excellent trip advisor
Patient polite responsible person
The entire team in Lima Cuzco and MACHU PICHU are outstanding
We were given the best accommodation in LIMA,CUZCO and MACHU PICHU
FOOD IN ALL THE PLACES WERE E DELICIOUS
TRANSPORTATION ,AIRPORT TRANSFER WERE DONE IN SURGICAL PRECISION
THE GUIDE INLIMA MRS SUSI,CUZCO MR MARK IN CAZCO AND MR WALTER IN MACHU PICHU WERE OUTSTANDING
THEY WERE FRIENDLY SIMPLE MADE US FEEL AT HOME WITH THEIR HOSPITALITY
THEIR KNOWLEDGE OF ENGLISH IS OUTSTANDING
THE KNOWLEDGE IN THEIR SPECIALTY WAS TOO GOOD
ALL CREDIT GOES TO MR VIJAY OF INDIA AND MS MILAGROS OF PERU WHO WERE COMMITTED ,RESPONSIBLE IN EVERY ASPECT OF THE TOUR
STARTING FROM BOOKING TILL THE END OF THE TOUR . THEY TOOK CARE OF US SO WELL
THANK YOU BOTH OF YOU FOR MAKING A TOUGHEST TRIP SO SIMPLE PALATABLE AND ENJOYABLE AND MADE IT AT EASE FOR US
WE ARE GRATEFUL TO YOU
GOD BLESS YOU